Services

SERVICES

ACCURATE SERVICES DEDICATED TO WHOLESALE BUSINESS

SERVICES

From the field to the warehouse, we take care of everything.

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SOURCING

For over 30 years, CHC has sourced coffees from over 30 origins. Our process begins with the customer. We focus on understanding each roaster’s operations, roasting profiles, and end markets before considering any origins, processing, or grades.
Through continuous cupping and calibration, we identify the best-value coffees for each customer’s needs. We maintain long-standing supplier relationships and conduct regular origin visits to assess crop conditions, risks, and opportunities.
We offer full transparency into sourcing, often down to the farm level, and can organize origin visits for customers. CHC also shares market and crop intelligence to support forward planning and sourcing continuity.

What we offer:

  • Client field visits at origin
  • Coverage across 30+ countries of origin
  • Focus on premium and specialty quality
  • End-to-end supply chain control
  • Year-round availability and price fixing flexibility

LOGISTICS

CHC manages domestic and international coffee logistics, coordinating documentation, freight, and delivery from origin to North American warehouses and even directly to the customer’s plant.
When disruptions occur, our logistics team works closely with exporters, steamship lines, customs authorities, ports, truckers, and warehouses to communicate accurate delivery expectations.

Services include:

  • Document collection and control
  • Containerized shipments
  • Marine insurance
  • Inspection and due diligence
  • Global warehousing
  • Claims handling
  • Trucking and customs clearance

RISK & FINANCIAL SERVICES

CHC reduces operational and financial complexity for roasters. In addition to sourcing, we can act as a “bank and a boat,” importing and financing coffees sourced directly by our customers.
We offer flexible pricing and payment structures aligned with cash-flow needs, including financing solutions for tariffs.

Services include:

  • Price-fixing rights
  • Flexible payment terms
  • Import and inventory financing
  • Repurchase agreements and tariff financing

Risk management is central to our model. CHC is well-capitalized, well-banked, conservatively leveraged, and does not take speculative positions. We operate as a classic merchant—earning modest margins by delivering reliable logistics and financial support.